business π Zomato lays off 240 Hyderabad staff; hereβs the deal
Zomato is laying off around 240 employees from its 'Customer Delight' operations in Hyderabad due to operational reviews. The company is providing these affected workers with their August salary and four months' pay. Eternal, Zomato's parent company, is also offering medical insurance and counselling support until March 31, 2027. This move comes as Zomato is integrating its customer support model closer to its Gurgaon functions. Furthermore, Zomato has introduced a zero-tolerance policy banning analogue dairy dishes on its platform.