π€ Why 'Naraz Fufa' is so fed up with services
A composite character, Naraz Fufa, represents the irritated aspirational middle class in India. He faces long queues at good schools, hospitals, and airports across metro and Tier-2 towns. This frustration stems from a gap where his growth outpaces the quality of essential services he uses. Baumol's cost disease explains why human-heavy services cost more without productivity gains. Naraz Fufa ultimately demands better value for his money and time, not necessarily less government.