business ๐ Train riders ditching meal charges on IRCTC
A growing number of train passengers are choosing to skip the catering charges on IRCTC bookings. This trend was noted by IRCTC management during their Q1 FY27 earnings call in response to analyst queries. The opt-out rate is currently estimated by the chairman to be between 25% to 30%, though this figure needs independent confirmation. This shift reverses the earlier model where passengers were more likely to opt in by default. IRCTC is expanding options via eCatering and new e-Pantry systems while exploring branded catering for quality improvement. ๐