π McDonald's AI drive-thru gets bilingual, aims to boost efficiency
McDonald's has updated its Archy AI drive-thru system to handle orders in both English and Spanish with 90% accuracy. This update is part of a larger $8.5 billion modernization plan across 46,000 global restaurants. The system could save at least 50 labor hours weekly, though CFO Ian Borden clarified that staff cuts are not planned. Instead, freed employees will focus on hospitality and food prep tasks. The company is expanding order-accuracy scales to 20,000 locations by 2028. π