business βοΈ Kerala court slams Kalyan Silks for misleading Onam offer
The District Consumer Disputes Redressal Commission in Ernakulam ordered Kalyan Silks to pay βΉ31,500 to a customer. This decision was made after finding their Onam advertisement, which promised βΉ1,500 benefits on a βΉ3,000 purchase, was misleading. The case involved 81-year-old RTI activist Venugopala Pillai PV, with the complaint referencing an August 2023 ad. The court ruled that the fine print substantially changed the offer's nature, requiring multiple future purchases. Kalyan Silks must now ensure all future promotional conditions are clearly visible. π