business ๐ ๏ธ BEST launches campaign for smart meter bill complaints
BEST has started a special redressal campaign to handle consumer complaints about inflated bills after smart meter installation. This initiative is being rolled out across all customer care wards in Mumbai. The campaign runs on September 28 and 29 in A & E Ward, with other dates scheduled until October 9. This is a direct response to consumer queries regarding unexpected bill hikes post-modernization. BEST plans to offer on-site testing and install check-meters to verify consumption accuracy. ๐ ๏ธ