✈️ Airline ordered to pay couple for lost bags
A Delhi consumer commission directed American Airlines to pay Rs 3.61 lakh to a Delhi couple. The issue arose after their bags were found ripped open with belongings missing when they arrived in Toronto from Miami. The incident happened on June 2, 2017, with the couple reporting damage immediately at Toronto airport. The commission found the airline negligent as it had custody of the bags during the Miami-Toronto journey. The original claim of USD 1,800 was validated, rejecting the couple's later, higher claim. ✈️